Tom Sarro and Gladys Holdsworth, materials management

Tom Sarro, Gladys Holdsworth

Working with site leadership, Tom Sarro and Gladys Holdsworth streamline communications and collaboration, eliminating unnecessary delays and distractions. Their proactive approach to sharing critical information like product recalls, substitutions and back orders keeps the entire site informed and prepared without wasting time on reactive measures. When challenges come up Tom and Gladys approach them with a solutions mindset, identifying opportunities to simplify workflows and eliminate redundancies.

Tom and Gladys create an environment of trust and openness through consistent communication, which reduces stress and builds confidence among colleagues. They model positivity and respect, encouraging dialogue and feedback that strengthens relationships and morale. Their willingness to educate and mentor others improves processes and nurtures professional growth and confidence.

Their collaborative problem-solving fosters creative thinking across teams, encouraging staff to share ideas to improve efficiency and enhance patient care. They leverage open communication and feedback to refine processes, ensuring changes are practical and sustainable. By freely sharing knowledge and expertise, Tom and Gladys empower staff at every level to make informed decisions, reducing uncertainty and strengthening organizational resilience.

Tom and Gladys’ commitment to continuous improvement not only saves time and resources, but also strengthens operation reliability and supports Covenant Health’s mission of quality care. Their reliability directly benefits families and service communities by minimizing stress and maintaining quality standards.