Rosemary Dakus, licensed practical nurse
Having a strong commitment to protecting confidentiality and privacy Rosemary Dakus put this into practice in all aspects of her work. She understands residents’ personal information is sensitive, and she treats this responsibility with care. One resident shared that whenever he has a question that involves private or sensitive information, she makes a point to respond in a respectful way. If others are present, Rosemary provides only information that is necessary and appropriate for the situation. She is careful not to share details that could compromise anyone’s privacy or comfort.
Rosemary is an all-around kind and positive presence. She is always ready to help others whether it is stopping to answer a colleague’s question during a busy moment or taking extra time with a resident who needs reassurance. She is dedicated to meeting people where they are and ensuring no one feels dismissed or overlooked.
She takes time to answer residents’ questions no matter how busy she is. If she does not have the answer, she makes it a priority to find the answer and to get back to them. Her follow through exemplifies the respect she holds for each person’s concerns and the importance she places on maintaining their trust.
Rosmary manages medication administration in a way that respects resident’s personal routines rather than her work schedule. She works to have the medication times support not disrupt their preferred way of living. This approach gives residents autonomy.