Sharanjit Kaur, health care aide

Showing sincere care for the residents’ wellbeing, Sharanjit Kaur consistently demonstrates genuine compassion and dedication in her work. While providing care for resident 118, she took time to engage in board games, sharing laughter and moments of joy reflecting mutual enjoyment. Sharanjit’s warm, empathetic approach helps build meaningful connections with residents making them feel valued and understood. She is willing to learn and to participate in activities that bring happiness to residents.

Sharanjit demonstrates a remarkable balance of efficiency and genuine compassion in her work. She ensures she completes all of her responsibilities with care and takes time to communicate and connect with residents during their care. She explains each procedure she performs, making every interaction meaningful and special. Sharanjit talks to residents about their interests. For example, she shares excitement about a hockey game to spark enthusiasm and brighten their day. Her empathy, attentiveness and dedication to resident-centred care enhances the wellbeing and happiness of those she serves.

When residents exhibit challenging behaviours, Sharanjit takes time to connect with them on a personal level sitting with them, sharing stories about their past and engaging in one-on-one walks. Her patience and empathetic approach often calms them without the need for pharmacological interventions. It also shows understanding that attention and human connection can be the most effective care strategy.

Sharanjit radiates positivity from the moment she enters the building, ready to embrace whatever the day or night may bring. Her upbeat attitude and energy uplift the entire team.