Teddi Taylor, prospect researcher and database specialist

By ensuring accurate donor records and responding to concerns with empathy and respect, Teddi Taylor builds trust that allows Covenant Foundation to continue supporting care across Covenant sites. In her role as prospect researcher and database specialist, Teddi understands accurate information is essential to maintaining donor trust. When she identifies errors, inconsistencies or gaps in donor records, Teddi takes ownership of the issues. She investigates it thoroughly and corrects the record so donor information is accurate and ready to be used for Covenant Foundation activities.

Teddi makes sure donor information is accurate and managed in a way that supports strong stewardship and trust across Covenant Foundation. She stays up-to-date on best practices and system updates by attending conferences, completing online courses and reviewing online forums. Teddi takes initiative to apply improvements within the database like refining fields, cleaning up records and adjusting processes making information easier to find and use. Her work ensures Covenant Foundation communicates with donors accurately and recognizes them appropriately reinforcing the foundation’s reputation as honest, reliable and trustworthy.

Consistently responding to donor questions and concerns promptly and with respect, Teddi recognizes emotionally meaningful gifts often require extra care and sensitivity. She approaches each situation with empathy and professionalism, especially when the foundation cannot fulfill a donor’s wishes. She does what is right even when it takes more time or requires difficult conversations.