Christa McRae, social worker
Always approachable and supportive, Christa McRae is there to assist residents and families. She has an open-door policy. Christa takes time to understand each resident’s needs and circumstances. She ensures staff deliver care with dignity. She comforts residents and families during emotionally difficult times.
Christa involves residents in treatment and case planning decisions. She follows up with residents’ requests and responds to family concerns. She follows up with the team to make sure residents receive good care.
Keeping residents and families informed, Christa follows up about appointments and family concerns with team members. She treats residents and families with dignity and kindness.
Whenever the team has concerns about residents’ financial situations, Christa follows up and gives them a thorough explanation.