Brittney Kerr, health care aide

Putting residents first is Brittney Kerr’s priority each day. She listens carefully to their needs and works effectively with residents who are non-verbal and may have difficulty expressing themselves. Brittney is highly attentive and always highlights residents’ strengths. Families often comment on seeing her singing to their loved ones while holding their hands and offering them reassurance. Brittney ensures residents feel at home in the facility and she honours each one as an individual.

Brittney consistently reads and follows each resident’s care plan carefully noting their individual needs and preferences. She takes time to listen attentively to residents’ concerns and promptly communicates any issues to the nurse. She prioritizes resident safety above all and ensures they receive the highest quality of care. Brittney goes above and beyond during her duties and is frequently praised for her compassionate conversations and gentle, caring touch.

A family member recently sent a compliment to the site about Brittney saying she appreciates the wonderful care Brittney provides her mom and has for a long time. The way Brittney acts and communicates makes her an excellent care giver. She takes time to build trust and strong relationships by having real conversations to find out what residents like and how they want to be treated.

Brittney brings a positive, kind attitude to work each day. Residents and families love her.