Kiyoko Koike, housekeeping

Having a profound and positive impact on the Banff Mineral Springs Hospital community, Kiyoko Koike’s actions create an atmosphere of trust, respect and accountability. Patients and families experience dignity and peace because of her dedication while she inspires colleagues with her example of honesty and reliability. Her quiet yet powerful influence ensures the hospital’s healing ministry thrives in both spirit and practice.

Kiyoko approaches every task with a sense of purpose and never compromises on quality even when her work is behind the scenes. During peak hospital activity, when schedules are tight and demands are high, Kiyoko ensures patient rooms and common areas remain spotless and welcoming. Her colleagues know they can depend on her to complete her duties thoroughly and on time which reduces stress for the clinical teams and enhances patient safety. Her work is consistent; she never cuts corners and always aligns with infection prevention and safety expectations.

If Kiyoko notices something is not quite right, whether it affects a patient environment or a coworker’s workspace, she takes the initiative to fix it. Even when the issue falls outside of her assigned duties, she addresses it promptly and respectfully.

One of the ways Kiyoko maintains balance and resilience is by being part of the hospital’s choir. The choir preforms for both long-term care residents and the hospital community bringing comfort, connection and joy to others. Her positive energy uplifts those around her and contributes to a caring, respectful environment.